UPS Maintenance

The regular servicing of your UPS is critical to ensure its reliable operation throughout its working lifespan.The UPS Company offers a comprehensive and cost-effective range of services to ensure your UPS continues to perform at all times. Our on -site UPS services include the following checks:

• Environmental conditions
• Electrical Installation
• Electro Mechanical checks
• UPS Operation and Functionality
• Battery Assessments and discharge tests (Full Impedance testing with in-depth results report and recommendations is also available as an option)
• Recommendations for remedial actions and/or upgrades if required.
• Electronic copy of all reports (often within the same working day)

A full maintenance plan with The UPS Company gives you 24/7 peace of mind You can tailor a maintenance plan to suit your particular requirements choosing from any of the options below:

• Routine inspection and preventative maintenance ( from 1 to 4 visits per year)
• Emergency call-out options including a guaranteed speed of response (as fast as 2/24 in London), 24 hours a day, 365 days a year
• Remote monitoring by REMO (optional)
• Battery maintenance
• 24/7 technical helpline (speaking directly with one of our qualified engineers)

All our service plans offer the flexibility to choose the level of service needed to ensure that risks and costs are reduced to a minimum.  They all provide regular maintenance visits and you can choose the level of response time you need to suit your business requirements. To maximise the reliability of your UPS, a service plan from The UPS Company ensures vital components are identified and repairs or replacements are carried out before a possible fault could occur.  Immediate spares availability of our own systems is assured through an extensive spares inventory held here in the UK.

We also keep you in the loop to ensure we minimise any possible disruption to a time suitable to you. Our trained service administrators have years of experience in assisting you.

All this not only ensures your power protection system will guarantee your business continuity, but also that you have the most comprehensive and cost effective solution tailored exclusively to your needs. With this comes peace of mind.

The Benefits

• Fixed price comprehensive with no unscheduled budgetary surprises or a pay as you go competitively priced service plan, both guarantee UPS availability - Guaranteed response times to site - as fast as two clock hours in Central London and 4 clock hours almost everywhere else.
• 24/7 telephone support by engineers.
• UK wide network of trained field service engineers
• The UPS Company can provide servicing for a wide range of other UPS brands so we are the natural source for multi vendor sites.
• Bespoke contracts so you only pay for what you really need.
• Remote monitoring options to complement telephone support.
• Extensive spare parts held in the UK as well as basic parts held on engineers vehicles to ensure maintenance and repairs are carried out in the shortest possible time.

To discuss your requirements or to request a quotation please contact us